We are currently experiencing back-end issues with receiving webform suggestions, and have closed the webforms on our site. We recommend you call the Reference Desk at 617-623-5000 x2955, or send an email to while our site administrators work on this issue. If you have previously submitted a question, we are working on retrieving and responding to these submissions, but if it is a time sensitive issue please call or email. Thank you!

We welcome your questions. Our response time is usually within 1-2 business days, a bit longer for genealogy or local history questions.

For genealogy and local history questions from out of town, please use the form below. Please include your mailing address, so we can mail your information, as needed.

You can also phone in your questions at 617-623-5000 x2955.

Please note: Library staff cannot help with homework by doing your assignment, but we are happy to suggest resources that you can use to complete your assignment.

For cultural passes, use x2955. For book reserves and renewals, use x2900. Click here to request books or other library materials outside of the Minuteman network.